in today’s fiercely competitive products market, product warranty has started playing an important role. currently, a large number of products are being sold with warranty policies in the form of free replacement warranty, pro-rata warranty, and combined warranty policies. pro-rata warranties are relatively a complex concept. the modeling of failures during the warranty period and the costs for...

In this study, a new warranty service strategy is proposed and analyzed. This strategy adds the renewing free-replacement warranty to a non-repairable product sold under the rebate warranty policy. According to the renewing free-replacement warranty, the seller (manufacturer) is responsible for replacing all failed product during the warranty period, and the warranty begins anew with each repla...

Warranty is a powerful marketing tool for the manufacturer and a good protection for both the manufacturer and the customer. However, warranty always involves additional costs to the manufacturer, which depend on product reliability characteristics and warranty parameters. This paper presents an approach to optimisation of warranty parameters for known product failure distribution to reduce the...

In this research, we study an optimal overhaul–replacement policy of a multi-degraded repairable system sold with a free replacement warranty. In the proposed replacement policy, a maintenance action and failure are dependent on a system degradation level and the system age, and hence the replacement model will provide more effective maintenance decisions. Failure of the system is modeled using...

For second-hand products sold with warranty, the expected warranty cost for an item to the manufacturer, depends on (i) the age and/or usage as well as the maintenance history for the item and (ii) the terms of the warranty policy. The paper develops probabilistic models to compute the expected warranty cost to the manufacturer when the items are sold with free replacement or pro rata warrantie...

This paper provides a replacement policy for warranty products with different failure rate from the consumer’s viewpoint. Assume that the product is replaced once within a finite planning horizon, and the failure rate of the second product is lower than the failure rate of the first product. Within warranty period (WP), the failed product is corrected by minimal repair without any cost to the c...

We approximate the distribution of total expenditure of a retail company over warranty claims incurred in a fixed period [0, T ], say the following quarter. We consider two kinds of warranty policies, namely, the non-renewing free replacement warranty policy and the non-renewing pro-rata warranty policy. Our approximation holds under modest assumptions on the distribution of the sales process o...

This paper presents the effects of a free-repair warranty on the periodic replacement policy in discrete time process. Consider a repairable product that should be operating at the time over an indefinitely long operation cycle n (     , 2 , 1 n ); under the discrete-time periodic replacement policy, a product is preventively replaced at pre-specified operation cycles    , 3 , 2 , N N N ...

Warranty is now an integral part of each product. Since its length is directly related to the cost of production, it should be set in such a way that it would maximize revenue generation and customers’ satisfaction. Furthermore, based on the behavior of customers, it is assumed that increasing the warranty period to earn the trust of more customers leads to more sales until the market is sat...